Client Agreement
The Trust Axis Markets Client Agreement governs account eligibility, order handling, margin usage, and dispute resolution. It outlines your rights and responsibilities when using our broker services.
By opening an account, you agree to maintain accurate account information, monitor activity, and comply with applicable market regulations. We reserve the right to place restrictions or close accounts when required by law or to protect clients and the firm.
Execution quality, routing practices, and order handling procedures may vary by asset class, market conditions, and liquidity. Please review our order handling disclosures for details on how we seek best execution.
You are responsible for keeping login credentials secure and for reviewing confirmations, statements, and account notices in a timely manner. Failure to notify us of errors or unauthorized activity within required timeframes may limit your rights.
Margin and leverage amplify gains and losses. If your account falls below required maintenance levels, we may liquidate positions without prior notice to restore compliance.
- Account opening requirements and verification
- Order handling, execution, and routing practices
- Margin, fees, and funding policies
Privacy Policy
We collect data to provide trading access, secure your account, and improve platform performance. Our Privacy Policy explains data usage, sharing limits, and your privacy controls.
Information may include identity details, device identifiers, transaction records, and communications with our support teams. We do not sell personal data, and we limit sharing to service providers and regulatory obligations.
You can request access, corrections, or deletion of certain information subject to legal and regulatory retention requirements.
We may use cookies and similar technologies to personalize your experience, measure performance, and detect fraud. You can manage cookie preferences through your browser settings.
Data retention periods vary by record type. Some records must be retained for regulatory reasons even after account closure.
- Information we collect and why
- How we protect and store data
- Privacy preferences and requests
Disclosure Policy
Trading involves risk. Our disclosures cover product risks, market data limitations, and regulatory notices so you can make informed decisions.
Market volatility, liquidity constraints, and system outages may impact pricing and execution. Past performance is not indicative of future results, and all trading carries the risk of loss.
Disclosures may be updated periodically. Continued use of the platform signifies acceptance of the most current disclosure terms.
Certain products may involve additional risks, including options, leveraged instruments, or digital assets. Please review product-specific disclosures before trading.
Real-time quotes are provided where available but may be delayed or interrupted due to third-party data feeds or market conditions.
- Risk disclosures and suitability
- Market data and pricing notes
- Regulatory memberships and notices
Security Policy
We protect accounts with layered security controls and continuous monitoring. This policy outlines how we secure access and respond to incidents.
We use encryption in transit and at rest, monitor for suspicious activity, and require multi-factor authentication for sensitive actions. Access to systems is logged and reviewed regularly.
If you believe your account is compromised, contact our support team immediately so we can secure your access and investigate activity.
We may send security alerts for unusual logins or transactions. Keep your contact information up to date so we can reach you quickly.
Protecting your account also requires good security hygiene, including strong passwords and avoiding untrusted devices or networks.
- Encryption and data protection
- Multi-factor authentication and device controls
- Incident response and reporting